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In this article we are reading about  “What’s New in Dynamics 365 CRM V 9.0 ?” . Platform Separation : When Dynamics 365 launched, Microsoft signaled a move towards an app-centric platform to escape a bloated, monolithic model. This will be increasingly evident with the v9 release which sees Dynamics 365 break into modular apps that shift away from one platform with multiple modules hardwired in such as sales, marketing and service. By redefining the platform layer and breaking modules into role-based solutions for sales, finance & operations, customer service, talent, field service, to name just a few, it will remove the need to test all at once and upgrade everything in one big bang project. This will quicken release cycles and enable more rapid changes by allowing these to work independently of each other, but crucially these are connected with a common data service.  With apps frequently changing and able to upgrade independently of each other, several insiders...

In this article we are reading about  “What is CAL in dynamic 365 ?” . When we create user in Office 365, we usually are not allowed to make changes to users in CRM, we can just Manage Roles Reassign Records Manage Teams Change Business unit Change Manager and positions Manage Queue But there is one more option in users record CAL information – Client Access Level Information So what is this CAL and how it will impact user account? Why this configuration is at user level? CAL – Client Access Level , is nothing but an user access level. CAL has three option in its option set Read-Write  – This is default option selected. This defines the user will access the system based on its security role configuration. The user will see the system as define in security role. There is no Restriction define here. This user has read-write access, unless it is blocked at security role. Administrator  – This is admin based role, who deals with adding u...